At The House Of POp we welcome everyone, from all walks of life and strive for a safe, fun, inspiring experience for all our clients, visitors and community. We welcome you to our little salon with a weird name and hope your experience here is of the very best you have had. With that in mind, we are not into making rules, we are in to breaking them, like stereotypes but some are necessary to ensure a great experience for everyone.
You are making time for you and so are we! We get excited around here to see you, you are family, your are a friend, and we can't wait to get our hands in your hair. We see a lot of people and they expect nothing less then their time with us to start promptly so we try not to run late but sometimes it happens, sometimes it happens getting to your appointment too and we sooo get it! Please try to arrive within 15 minutes of your appointment, if that is not possible, please call us so we can determine if we can finish your service with the time left or if we need to throw in the towel so to speak, and reschedule.
We also require 24 hours notice of cancelation or reschedule. The salon is busier than ever and those waiting to get an appointment with us need notice that they can finally get in. If 24 hours is not given, we reserve the right to charge either the cost of the service booked or $50 cancelation fee, whichever is less.
Color correction is a lengthy process requiring a large block of time to be reserved. Color Corrections will not be booked on-line because we need to team up with you and look at the hair, determine condition, decide the services that need to be done and determine the time this journey is going to take to reach the final goal. Color corrections require a free 15 minute consultation before a color correction can be booked. At time of booking a 50% deposit to book is required that is non-refundable.
If a consultation may be difficult, we may be able to view pictures of the hair and determine more. Please email pictures to firstname.lastname@example.org. It is at the discretion of the stylist if a consultation is needed in person once pictures are submitted.
Anyone under the age of 18 must have a parent or guardian present at time of appointment to sign the color correction form or fashion tone form (fashion tone is any color other than what you can be naturally born with blue, purple, etc.).